Some card issuers do not approve online crypto purchases. Please try another card if this problem persists.
You can also contact the issuer and inquire: 1. If issuer allows purchase of cryptocurrency on your card 2. If your account has been set up for international transactions 3. If 3D Secure (3DS) has been set up for the account
For Simplex Support, contact support@simplex.com. ($50,000 limit per user, per month)
Important: Your Bitcoin Address must be yours and under your full control. Please be aware, some Australian card issuers may decline cryptocurrency purchases. If your card is declined, please check with your card issuer or try an alternative card. *Service availability may vary based on location and regulations within Australia.
How It Works
1. Have Your Personal Wallet Ready
To receive your crypto, you must have your own personal digital wallet. If you don’t have one, you can create one with the Bitcoin Depot Australia app.
2. Enter Your Information
Enter your credit or debit card and billing information to pay for your crypto.
*Your Bitcoin Depot Australia wallet address can be accessed by pressing the Receive button or the QR code in the top left corner of the app.
3. Provide Details
Provide your Simplex bank account details, along with the one-time confirmation code sent via SMS.
4. Approve Transaction
Verify your purchase by clicking “Approve.” You’ll receive a confirmation message from Simplex via email when payment completes.
Why Buy Online?
Quick
Just follow a few simple steps and receive your purchased crypto in your personal wallet fast (wait times vary based on network conditions).
Convenient
Use your credit or debit card to purchase bitcoin at any time from anywhere when you buy online.
Secure
Transactions take place through a secure online portal that prioritizes the safety of your information.
Frequently Asked Questions
Is buying Bitcoin with a credit or debit card safe?
Absolutely. We’ve partnered with Simplex for online card transactions. Each purchase is fulfilled through their secure portal, which includes fraud protection. However, always ensure you are using a secure internet connection and protecting your own information.
Do I need an account to purchase Bitcoin online?
Nope, but you will need a personal digital wallet for BTC to receive your crypto. You will also need a valid credit or debit card.
What’s a personal digital wallet, and which one should I use?
The only way to send and receive Bitcoin and other cryptocurrencies is through a digital wallet. Each wallet has a unique address specific to you and is specific to the type of crypto it's designed to hold. You can create a personal wallet in the Bitcoin Depot Australia app.
Am I able to buy Bitcoin with cash instead of a credit card?
Of course! If you prefer to buy your crypto with cash, you can visit any of our BTMs across Australia. Download the app or head to our Locations page to find a BTM
